Set up your ordering platform, pick a plan later

Start with Basic Take Away Genie and upgrade or downgrade at anytime, no credit required

General questions

Is there a setup fee?

No. There are no setup fees on any of our plans. You can opt to have an expert set up your menu under the free plan for £49

Do I need to enter my payment details to sign up?

No. You can sign up and use Take Away Genie free without entering your payment details. At the end of your trial, or when you decide to launch your ordering platform, you will need to pick a plan and enter your payment details.

Can I cancel my account at any time?

Yes. simply cancel your account from your admin at any time,

How long are your contracts?

All Take Away Genie plans are month to month unless you sign up for Advanced Take Away Genie which will be outright followed by monthly in the following year.

Do you offer any discounted plans?

Yes, we offer a 10% discount on Take Away Genie plan when paid upfront.

Can I change my plan later on?

Definitely! You can upgrade or downgrade your plan at any time.

Is Takeaway Genie PCI Compliant or PCI Certified?

Yes. Take Away Genie is certified Level 1 PCI DSS compliant. This means all your data and customer information is secure.

Do I have to sell the same products in-store as I do online?

No, you can choose exactly what products to sell online, in-store, or both.

Is there commission?

No, there is no commission per order. It is simply, a payment gateway fee arrangement with Stripe.

Online questions

Can I use my own domain name?

Yes. You can purchase a domain name within Take Away Genie, or use an existing one that you own. We also provide a free .takeawaygenie.com sub-domain name to all stores on sign up.

What if I need support?

All plans include support, simply log on to our online chat or raise a ticket for us to get back to you as soon as possible

TG Smart Printer questions

What does TG Smart Printer do?

TG smart printer, is a smart application provided to you on a touch screen printer, allowing you to update your customers from one device. Take full control, by accepting, delaying or changing order details instantly.

Where can I buy the TG smart printer hardware from?

Supported hardware is available from authorised resellers, please view our United Kingdom stores here. Alternatively, we recommend buying direct from our page which includes 1 year manufacture warranty.

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