7 Essential Features On Demand For Food Delivery Apps and Online Ordering System

The way restaurants and hotels operate around the world over has changed dramatically. Diners in busy cities want their food to be delivered at their door steps through online ordering system in as little as 30 minutes is even fewer. While restaurants can easily build production and packing capacities by including more kitchen equipment, delivering it seamlessly within a time period is a complex process that is hard to achieve and sustain.

Get the App Advantage

The silver lining to what is seemingly a tough job in restaurant business is that you can use food delivery app to streamline the whole process starting from displaying your menu up to delivering it to the customer and accepting the payment. An online ordering system for your restaurant will significantly make your restaurant easily accessible to diners, increase your revenue manifold and even reduce the need for dining space that sell for a premium.

Not All Apps Same

All food delivery apps are not the same, so when you contemplate an Online Food Ordering System for your café/restaurant business, think in terms of not only giving your business a unique advantage, but also giving your customers a memorable experience that will convert them into loyalty patrons. Your food delivery app is in therefore your brand ambassador and should have all the trending features built in it.

Here are 7 features needs to be in your On Demand Food Delivery Apps

1. Auto Dispatch - Optimizing delivery boy resources should be given top priority and your systems should be able to assign a job automatically without human mediation. This implies matching the delivery location with the drivers' location so they travel less and save time.

2. Real Time Driver Location Tracking - Customers, we know are constantly anxious about getting their orders on time. A real time tracking system, such as, on Google Maps Navigation places controls in the hands of your customers that they love.

3. Distance and Estimated Time for Delivery Information for Customers - This feature enables customers to know when precisely they will get their orders and where exactly the dispatch is at any given time. It builds confidence for customers that food is on the way.

4. Ratings and Review - No dynamic business can afford to stay stagnant and the most ideal way to stay ahead is in understanding your customers like the lines on your palm. Real time ratings and reviews offer the way to innovate and improve services. It will help to make your restaurant unique and build loyalty.

5. Reports and Analysis - Planning ahead is basic to any business and this is also valid in the restaurant business. Automated reporting and analytical reports help you do this and more. It helps you to calculate commission payouts for drivers, incentive hard work, conscript more drivers; increase/decrease work load and fine tune the delivery system.

6. Locate Hot spot - Hotspot are places that high potentials for sales and when you have this data, you can move drivers, delivery points and even establish new POS to increase sales. In general this will give a cascading impact for higher profitability.

7. Multiple Delivery Job - Making multiple deliveries has its very own advantages wherein a single driver can handle more customers at the same time. It not just save money – it brings greater profits too.


Lauren Deol

Lauren Deol is Takeaway Genie's Content Strategist. She writes about the trends, tips and other things that enable customers serve better and be more helpful awesome overall. She also writes about the need and importance of having a website for a takeaway business to run their business successfully.